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Emergency Resources


Quick links: FREE 2-1-1 Helpline | Emergency Assistance | Stay Connected | Volunteer and Donation Needs | Additional Resources

Looking for information regarding Florida’s First Coast Relief Fund? Visit to learn more.

United Way’s FREE 2-1-1 Helpline

IMPORTANT 2-1-1 UPDATE: If cell signal becomes too weak for 2-1-1 calls, our friends at United Way Worldwide set up a text option. Text “Irma” to 898-211 for storm info.

2-1-1 is the easy to remember, three-digit telephone number that connects Northeast Florida callers to health, social and human services and more than 4,000 community programs. This community help resource is available 24 hours a day, 365 days a year and provides information to callers in Duval, St. Johns, Clay, Nassau, Baker, Putnam, Columbia, Suwannee and Hamilton counties. Dial 904-632-0600 to access a United Way 2-1-1 call center specialist.

2-1-1 staff will be equipped with shelter information and more, as information is available. To contact 2-1-1:

  • Dial 2-1-1 from any land line or cell phone
  • Dial 1-904-632-0600 from any land line or cell phone

Emergency Assistance

In an effort to consolidate information, we have compiled a list of resources that may assist you in the days ahead.


 For the most recent updated information on shelters, call 1-904-630-CITY or 2-1-1.


American Red Cross

1-800-768-8048 (toll free) and 1-904-358-8091 (local callers)


Salvation Army



Food Resources

For food pantry locations, call 1-904-630-CITY or 2-1-1.



1-800-621-FEMA (3362)

By bringing together the efforts of the City of Jacksonville, the Jacksonville Public Library, FEMA, and the generous volunteers provided by United Way of Northeast Florida, we were able to coordinate a location where the citizens of Jacksonville can go and register for FEMA disaster assistance.

Regency Square

9900 Regency Square Blvd 32225

Thursday (10/19) – 1p to 9p

Friday & Saturday (10/20-10/21) – 10:00 am to 6:00 pm



Emergency Operations Centers Northeast Florida (By County)

Florida Emergency Information Line: 1-800-342-3557

Baker: 904-259-6111 |
Bradford: 904-966-6336 |
Clay: 904-284-7703 |
Columbia: 386-719-7530 |
Duval: 904-630-2472 or 904-630-2489 or 904-630-CITY |
Flagler: 386-586-5111 |
Hamilton: 386-792-2911
Nassau: 904-548-0900 |
Putnam: 386-329-0379
St. Johns: 904-824-5550 |
Suwannee: 386-364-3405

 Mobile App and Social-Media Information

Volunteer and Donation Opportunities

Volunteer Opportunities 

Check out the calendar below to find volunteer opportunities, including hurricane Irma relief projects.