Quick links: FREE 2-1-1 Helpline | Emergency Assistance | Stay Connected | Volunteer and Donation Needs
Looking for information regarding Florida’s First Coast Relief Fund? Visit unitedwaynefl.org/relieffund to learn more.
United Way’s FREE 2-1-1 Helpline
IMPORTANT 2-1-1 UPDATE: If cell signal becomes too weak for 2-1-1 calls, our friends at United Way Worldwide set up a text option. Text “Irma” to 898-211 for storm info.
2-1-1 is the easy to remember, three-digit telephone number that connects Northeast Florida callers to health, social and human services and more than 4,000 community programs. This community help resource is available 24 hours a day, 365 days a year and provides information to callers in Duval, St. Johns, Clay, Nassau, Baker, Putnam, Columbia, Suwannee and Hamilton counties. Dial 904-632-0600 to access a United Way 2-1-1 call center specialist.
2-1-1 staff will be equipped with shelter information and more, as information is available. To contact 2-1-1:
- Dial 2-1-1 from any land line or cell phone
- Dial 1-904-632-0600 from any land line or cell phone
For the most recent updated information on shelters, call 1-904-630-CITY or 2-1-1.
- Prime Osborn Convention Center (1000 Water St. – 32204) – Open for the general public to cool off. Also has access to internet and charging stations.
American Red Cross
1-800-768-8048 (toll free) and 1-904-358-8091 (local callers)
For food pantry locations, call 1-904-630-CITY or 2-1-1.
Emergency Operations Centers Northeast Florida (By County)
Florida Emergency Information Line: 1-800-342-3557
Baker: 904-259-6111 | bakercountyfl.org/eoc
Bradford: 904-966-6336 | bradford-co-fla.org
Clay: 904-284-7703 | claycountygov.com
Columbia: 386-719-7530 | em.columbiacountyfla.com
Duval: 904-630-2472 or 904-630-2489 or 904-630-CITY | www.coj.net
Flagler: 386-586-5111 | flagleremergency.com
Nassau: 904-548-0900 | nassaufl-em.com
St. Johns: 904-824-5550 | sjcemergencymanagement.org
Mobile App and Social-Media Information
- JaxReady app
- Red Cross app
- FDOT app (traffic info)
- Follow #JaxReady or #FCNStorm for local storm updates and conversations
- Emergency info: @FLSERT on Twitter
- Traffic info: @MyFDOT_NEFL on Twitter
- City of Jacksonville Storm FAQs
- City of Jacksonville official storm media briefings
- City of Jacksonville
Volunteer and Donation Opportunities
Check out the calendar below to find volunteer opportunities, including hurricane Irma relief projects.